To submit a request

You’ll need the following details before you fill in the form:

  • Order acknowledgment number
  • Product position number

Where can I find these numbers?

If your unit has glazing, you’ll find the numbers on the spacer bar between the glass panels. If it doesn’t have glazing you’ll find the numbers on the silver ID tag which is between the hinges when the unit is in the open position.


Please fill in the form below (with all fields completed) and a member of our customer service team will be in touch as soon as possible.

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